Free in-flight WiFi had been a long-awaited luxury for many United Airlines passengers, and it seemed like that dream was finally within reach. Just last week, the airline began offering complimentary internet access to its customers on select flights, sparking excitement among travelers who had grown tired of paying for the privilege. However, in a stunning reversal, United Airlines has now claimed that the free WiFi was nothing more than a "glitch" and has seemingly rolled back the offering. The move has left passengers wondering if they were indeed misled and what the airline's true intentions are.
United Airlines appeared to have expanded its free in-flight WiFi -- only to roll it back, claiming it was a "glitch."