A New York City landmark has become the unlikely model for transforming one of the city's most notorious transit hubs. Penn Station, long plagued by homelessness and disorganization, is being held up as a potential success story by its more successful counterpart, Grand Central Terminal. While Penn Station's crowded corridors and chaotic atmosphere have become synonymous with the city's struggles, Grand Central has managed to maintain a sense of order and cleanliness, despite being just as busy. As city officials and transit advocates look for ways to revamp Penn Station, they're taking a hard look at the lessons that can be learned from Grand Central's approach to managing large crowds and addressing social issues.
Penn Station doesn't have to be a homeless-plagued disaster zone — just look at Grand Central Terminal.
