New York City’s newly appointed community safety commissioner outlines plans to expand the B-HEARD program, which connects residents with mental health and social services instead of police intervention. The initiative aims to address nonviolent emergencies by deploying trained responders to de-escalate situations and provide support for individuals in crisis. The commissioner also highlights the need for stronger mental health crisis response systems to reduce reliance on law enforcement in certain cases. Details on how these changes will be implemented and funded remain under discussion.


Q&A: NYC’s new community safety commissioner on expanding B-HEARD and mental health crisis response  Healthbeat