Passengers relying on the OMNY contactless payment system are facing disruptions as the Metropolitan Transportation Authority confirms a technical issue has rendered physical OMNY cards unable to be recharged. The error, which remains unexplained by the MTA, has left users with no immediate resolution while officials investigate the problem. Commuters dependent on these cards for transit fares may need to explore alternative payment methods until the system is restored. The MTA has not provided a timeline for when normal refill services will resume.
Physical OMNY cards can’t be refilled due to undisclosed system error, MTA says Gothamist
