New York City is intensifying enforcement against rental car companies accused of violating regulations, targeting practices that may leave drivers vulnerable to unfair fees or hidden charges. Authorities have identified widespread non-compliance with state-mandated rules on transparency, including improper handling of mileage and toll costs. The crackdown follows complaints from consumers and industry watchdogs about deceptive pricing models that inflate final bills. Investigations are focusing on whether companies are adhering to disclosure requirements before customers sign contracts.
NYC cracking down on rental car businesses CBS News
