New York City Gave Students Free Transit Cards. They Have Feedback.

"OMNY Payment Woes: High School Students Call for a Simple Fix A recent report has shed light on the struggles faced by high school students using the free version of the OMNY payment system. The issue lies not in the technology itself, but in the flimsy card material that is prone to bending and damage, leading to frequent payment errors and inconvenience. According to students who have spoken out, a simple change to a plastic card would alleviate most of their problems, making it easier to use and rely on the OMNY system for daily commutes. As the city continues to invest in its public transportation infrastructure, addressing these user concerns could be a crucial step in ensuring a seamless and hassle-free experience for all riders."

High school students who use a free version of the OMNY payment system say most of their problems would be fixed if the card were made of plastic, according to a new report.