A new regulation in New York City requiring businesses to simplify subscription cancellations takes effect, mandating a single-click process for customers to end recurring payments. The rule applies to digital subscriptions, including streaming services, apps, and online magazines, aiming to reduce consumer frustration over complex cancellation procedures. Companies will now be required to clearly display cancellation options and confirm termination without requiring users to navigate multiple steps. Subscribers should review their accounts ahead of the change to ensure they’re aware of any automatic renewals or hidden fees.
New NYC ‘Click to Cancel' rule starts Thursday: What all subscribers should know NBC 4 New York
