A little-known hero of 9/11 used his master key to unlock multiple floors of the World Trade Center immediately after the first plane hit, enabling police and firefighters to access areas and potentially save lives in the chaotic moments that followed the attack. His swift actions, taken without hesitation, played a critical role in the emergency response as first responders rushed to assist those in danger. The custodian’s decision to prioritize access over protocol demonstrated the spontaneous bravery that emerged amid the unfolding tragedy. His story highlights the often-overlooked contributions of everyday workers during moments of national crisis.
On 9/11, custodian William Rodriguez used his master key to unlock dozens of doors for cops and firefighters moments after the first plane struck the WTC — allowing many to escape the terror attack.
