A Brooklyn hospital has introduced new measures to ease the emotional and logistical strain on families visiting the neonatal intensive care unit (NICU). The initiative includes expanded amenities such as private family lounges, showers, and laundry facilities to help parents and caregivers feel more supported during long stays. Staff have also implemented flexible visiting hours and additional resources to reduce stress and improve comfort for those waiting for updates on their newborns. The changes reflect a growing focus on patient-centered care in neonatal units across the country.
How a Brooklyn hospital is making the wait easier for NICU families CBS News