New York City has introduced a new consumer protection measure requiring businesses to make it equally easy to cancel subscriptions as it is to sign up, addressing a common frustration among subscribers. The rule aims to prevent misleading "click to cancel" processes that often bury cancellation options deep within account settings. Residents who frequently encounter subscription auto-renewals or hidden cancellation terms may now find it simpler to exit unwanted services. Critics argue the policy could pressure companies to simplify their subscription models, potentially benefiting consumers.
‘Click to cancel’ rule protects New York City residents from subscription traps News12 | Bronx