The devastating 9/11 attacks forced New York City’s Emergency Management agency to undergo a major transformation, reshaping its approach to preparedness and response. Decades later, the agency has adopted new strategies and systems to better handle crises, reflecting lessons learned from the tragedy. This look at the evolution highlights key changes in how the city now plans for and reacts to emergencies. The updates underscore the lasting impact of the attacks on public safety infrastructure.
9/11 attacks compelled NYC Emergency Management to evolve. Here's how the agency has changed. CBS News
